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Patient Notifications:

Wellmed adminstered plans - referral required

Philips Recall

Safety Notice - Sleep Therapy
Masks with Magnets
 

   Release of information FROM Texas Pulmonary.pdf

Please choose one method to submit your release of information to us:

Via FAX: (817) 394-6292
               
Via EMAIL: Send an email to records@texaspulmonary.com and attach the completed form.

Via SECURE MESSAGE:

If you are registered on the Patient Portal (www.myhealthrecord.com) you may send a secure message to request your records instead of using the release form. Please include the necessary information (provider/individual to whom records should be released, date range, etc).

Office Policies

We request that you make your appointments as far in advance as possible. We also have certified adult nurse practitioners and physician assistants in many of our offices who may see patients on a "work-in" basis, when scheduling with the physician is not possible or if you are having increasing difficulties and feel you need to be seen. If you have outside laboratory reports, chest x-rays or CT scans, we ask that you bring these with you at the time of your appointment. Your promptness in keeping appointments is appreciated and we ask that you call ahead if you will be late or require any changes.

Approximately one half of our time is spent with patients in the Intensive Care Unit and their needs cannot be scheduled. This frequently leads to delays and interruptions which are beyond our control. For these circumstances, we ask your patience and understanding. When possible, we will try to notify you of anticipated delays in the office appointment schedule. You are invited to call the office prior to leaving for your appointment to be certain that your physician's schedule has not been delayed.

Phone Policies

For non-emergency calls such as prescription refills, you should contact your office during regular office hours. Routine refills will not be approved at other times. For other non-emergency calls, our clinical staff will be available to assist you during normal business hours. We do ask that you provide full information to the clinical staff. Please avoid waiting until 4:30 Friday evening to call in if you are having increasing pulmonary problems throughout the week.

Smoking

Smoking is NOT allowed in any of our offices.

Understanding Our Physician Scheduling and Care Team

Our physicians’ schedules are planned around their hospital responsibilities first, particularly their commitments to caring for patients in the Intensive Care Unit (ICU). These responsibilities take priority because hospitalized patients often require immediate, time-sensitive, and sometimes unpredictable medical care.

Once hospital and ICU coverage responsibilities are established, our outpatient clinic schedules are planned around the time available. As a result, clinic days, appointment availability, and appointment times may vary depending on hospital coverage needs.

Our patients are also frequently seen by our highly trained advanced practice providers (APPs), including nurse practitioners and physician assistants. These providers work closely with our physicians to maintain continuity of care, address medical concerns, monitor treatment progress, and help ensure timely access to appointments.

We understand that scheduling changes and seeing different members of the care team may sometimes be inconvenient. We appreciate your patience and understanding as we balance the needs of our hospitalized and outpatient patients.

Our commitment remains to provide high-quality, coordinated care, with the right member of our team available to support you whenever possible.

Office Hours

Office hours vary somewhat by location, but all offices are closed on Saturday and Sunday. For information or to schedule an appointment, please call us.

Appointments & Cancellations

With the exception of serious emergencies, it is expected that you keep all of your appointments. If you need to reschedule an appointment we require 24 hours notice. In such a case, please call our office and arrange for a make-up appointment with one of our patient care coordinators.

Rarely does our Texas weather preclude opening the offices. If, however, there is ice or snow on the streets, please listen to the area school closings:

  • If Fort Worth ISD is closed, our Downtown Fort Worth (Fairmount Avenue) office will be closed.
  • If Arlington ISD is closed, our South Arlington office (West Mayfield Road) will be closed.

Emergencies

One of the group's physicians is always on call for emergencies and may be reached by dialing the appropriate office number. However, if symptoms are severe, you may need to go to the emergency room. Your doctor will be notified by the hospital or office.

Payment

Our fees are designed to reflect the amount of time spent with you and with your care. We participate with most major health plans and accept Medicare assignment. If you have any questions concerning your insurance, please feel free to call our business office at (817) 622-0007 and we will be happy to assist you. We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Personal Check
Payments can be made electronically through our patient portal. Most banks also offer online "bill pay", (usually a free service) which allows you to enter a payee and schedule a bank check to be issued.

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